Policies

Ellie Morrow_230913_065Thank you for allowing me to capture your family’s memories. These policies are provided to make our time together as smooth as possible. Please read these carefully and feel free to print a copy for your records.

  • {Session Fee} – The session fee is non-refundable and required to hold your session. This payment is due at the time of your signing the Booking Agreement contained on this website or receipt of an invoice (whichever first occurs).
  • {Session} – Your session includes immediately family (spouse and children). Additional adults and children will incur an extra fee of $50 per person.
  • {Session Times} – Sessions are currently held on Friday (newborns only) Saturday and Sunday only.  Weekday sessions may be available by prior arrangement only and are subject to availability of the photographer.
  • {Cancellations} – If your child/ren is/are feeling ill please call to reschedule. Please give as much notice as possible but notification less than 24 hours may result in the loss of your session fee. Your session will need to be rescheduled within the following 30 days.
  • {Proofs} – A minimum of 15-20 edited images will be provided at your gallery viewing. Finished proofs only will be shown.
  • {Final Order} – Orders will be delivered approximately 2-3 weeks after your payment is received. Canvases, albums and other custom items may take up to 6-8 weeks for delivery.
  • {Sales} – Due to the personalised nature of each order, all sales are final.
  • {Albums} – All albums are custom designed. Albums design will not be commenced or albums ordered until the full package price is received. Albums will not be ordered until approval is received from the client.
  • {Travel} – a travel fee of $50 is payable for any travel greater than 100kms.
  • {Payment Options} – Cash, direct deposit or credit card (Mastercard and Visa) are accepted.
  • {Digital Negatives} – Your files will be archived after your session date. Every effort will be made to archive your images for as long as possible. It is important to place your order in its entirety within your ordering period and take proper care of your images and back up any digital files received.
  • {Pricing} – You will receive the pricing in place at the time of your booking. This pricing is valid for a further 60 days beyond your session for any re-orders. Pricing is subject to change at any time.
  • {Usage} – Negatives and originals will remain the property of LoJo Photography and may be used for promotional purposes. Waivers will be provided for reproduction on any digital images purchased either separately or as part of a package.

LoJo Photography Canberra | Newborn Photography | Child Photography | Family Portraits